+1 646.434.7777

Terms of Service Royal Pass Group Inc.

Effective Date: March 31, 2025

These Terms of Use (hereinafter referred to as the "Terms") govern access to and use of the website https://royalpass.com and all associated services owned and operated by Royal Pass Group Inc., registered at 2509 65th Street, Brooklyn, NY 11204, USA.

Please read these Terms carefully before using the website. By visiting the site and/or using our services, you agree to comply with these Terms. If you do not agree with them, please do not use the website.

1. Description of Services

Royal Pass is a car broker that provides services for selection, consultation, and assistance with car leasing and rental transactions with third parties (dealers, leasing companies, distributors). We do not own the vehicles; we act as an intermediary between the customer and the provider.

2. Website Access

We provide temporary access to our website. We may suspend, restrict, or terminate access to the site or its sections without notice.

You agree not to:

  • use the site for unlawful purposes;
  • violate copyrights or third-party rights;
  • use automated tools (bots, scripts, etc.) to collect data;
  • interfere with the operation of the site or servers.

3. Registration and Information Submission

To submit a request or receive a consultation, you may be required to provide:

  • full name;
  • phone number;
  • email address;
  • copy of driver’s license;
  • income information (for leasing);
  • SSN (if required for credit checks, processed only through secure services).

You agree to provide accurate and up-to-date information. We are not responsible for any consequences arising from the provision of false information.

4. Transaction and Payment Terms

Royal Pass does not charge any fee for its services.

Lease cost, term, down payment, residual value, and other terms are determined by the third-party provider.

You agree that Royal Pass does not control or guarantee the terms offered by leasing providers.

5. Pre-Approval and Denial

Royal Pass assists in obtaining preliminary lease approval but does not guarantee final approval.

The leasing provider may reject the application without explanation.

Pre-approval is not a legal obligation.

6. Disclaimer of Warranties

The website and all its components are provided "as is." We make no express or implied warranties, including:

  • fitness for a particular purpose;
  • absence of errors or malware;
  • uninterrupted operation of the website;
  • accuracy of information at the time of visit.

7. Limitation of Liability

Royal Pass is not responsible for:

  • actions, omissions, or errors of third parties;
  • technical issues with vehicles;
  • lease approval denials;
  • communication system failures or website downtime;
  • any losses you may incur when using the website or services.

8. Force Majeure

We are not liable for failure or delay in performance caused by force majeure events, including but not limited to: natural disasters, power outages, pandemics, sanctions, military actions, strikes, etc.

9. Intellectual Property

All elements of the website (texts, images, logos, design, code) are the property of Royal Pass or used under license. It is prohibited to:

  • copy;
  • modify;
  • distribute;
  • use materials without written permission.

10. Privacy and Data Collection

All information collected by us is processed in accordance with our Privacy Policy. By submitting personal data via the website forms, you consent to its processing.

11. Electronic Notices and Communication

By using the website, you agree to receive emails, SMS, and other forms of communication from Royal Pass as part of processing your request and/or marketing messages. You may unsubscribe at any time.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of New York, USA. All disputes are subject to the jurisdiction of the courts of New York City, Kings County (Brooklyn).

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Use of Mobile Applications

Royal Pass also provides access to its services through mobile applications (the "App") available on iOS and Android platforms. By installing and using the app, you agree to the same Terms as when using the website, plus the additional terms below.

14.1. Access and License

Royal Pass grants you a limited, non-exclusive, non-transferable, revocable license to download and use the app for personal, non-commercial purposes only. You may not:

  • modify, decompile, or disassemble the app;
  • distribute the app or its parts;
  • use the app for unlawful purposes.

14.2. Updates and Changes

Royal Pass reserves the right to automatically update the app without additional notice. Some updates may be required to continue usage. Failure to update may result in limited functionality.

14.3. Platform Policy

The app is also subject to the terms of the App Store (Apple Inc.) and Google Play (Google LLC). Violating their policies may result in suspension of access to the app or account.

14.4. Data Collection in the App

The app may collect:

  • geolocation data (with your permission);
  • push notifications;
  • device technical specs;
  • in-app activity.

All data is processed in accordance with our Privacy Policy.

14.5. Security

Royal Pass takes reasonable steps to protect data transmitted through the app. However, we do not guarantee absolute security and are not responsible for losses due to malware, viruses, or device breaches.

14.6. Limitation of Liability

We are not responsible for:

  • errors or malfunctions in the app;
  • incompatibility with your device or OS version;
  • data loss caused by deletion or crashes;
  • misuse of the app.

15. Account and Security

You are fully responsible for keeping your account credentials (login, password) confidential and for all actions taken under your account. In case of suspected unauthorized access, you must notify Royal Pass immediately.

16. APIs, Integrations, and Third-Party Services

In some cases, the app or website may use third-party APIs or services (e.g., Google Maps, payment gateways). Royal Pass does not control or take responsibility for these services. You must review and accept their terms of use.

17. Disclaimer for Errors

All information displayed in the app or on the website (including prices, vehicle availability, etc.) is provided "as is" and may contain technical or human errors. Royal Pass does not guarantee 100% accuracy.

18. Notifications and Permissions

When installing the app, you may grant permission to:

  • receive notifications;
  • access the camera and photos (e.g., for uploading documents);
  • access location data (e.g., for finding nearby points).

You can change or revoke these permissions in your device settings.

19. Deletion and Termination of Use

You may delete the app at any time. Deleting the app does not release you from existing obligations (e.g., under a leasing agreement, if signed).

Royal Pass reserves the right to suspend or block access to the app in case of violations of these Terms.

20. Feedback and Support

If you have any questions, suggestions, or complaints, please contact us:

Phone: +1 646.434.7777

Email: info@royalpass.com

Address: 2509 65th Street, Brooklyn, NY 11204, USA

We strive to provide quality service and prompt feedback. All inquiries are processed in order of receipt, and we aim to respond within 1–2 business days.